Terms and Conditions

fourleaf Terms & Conditions including Acceptable Use Policy

1. The Promoter

The Promoter is fourleaf c ltd trading as fourleaf (Company Number 15139687) and whose registered office is at fourleaf c ltd, 28 Lapstone Road, Millom, Cumbria LA18 4BU.

If you wish to contact us for any reason, please email: support@fourleaf.live

 

2. The Competition

2.1. These terms and conditions apply to all competitions listed on the Promoter’s website at https://fourleaf.live (the “Website”).

2.2 The Promoter may offer different formats to the competitions. Subject to clause 2.3, an entry fee is payable each time you enter.

2.3 To be in with a chance of winning, everyone who enters the competition (an “Entrant”) will be required to correctly answer a question or solve a problem set by the Promoter (the “Competition Question”). Where the Promoter offers skill-based multiple-choice question or, where the Promoter does not ask a Competition Question, a free entry route (Clause 3.10) is available.

 

3. Competition Entry

3.1. The competition will run between the opening and closing dates specified on the Website. These dates shall be referred to as the “Opening Date” and “Closing Date” respectively. All times and dates referred to are the times and dates in the United Kingdom.

3.2. The Promoter reserves the right to change the Opening and Closing Dates. If the Promoter does change the Opening Date and/or the Closing Date of a competition, the new details will be displayed on the Website.  We will do this a maximum of 2 times and only then in exceptional circumstances to make each competition as fair as possible to all participants.  An exceptional circumstance could be a UK wide internet outage or server failure, however, we would not expect any of these things to happen but rest assured should anything happen we will do our very best to make sure participants are not inconvenienced.

3.3. All competition entries must be received by the Promoter no later than the specified time on the Closing Date. All competition entries received after the specified time on the Closing Date may be disqualified without a refund.

3.4. The maximum number of entries to the competition will be stated on the Website. The number of entries you can make may be limited if the maximum number of entries is reached.

3.5. To enter the competition:

(a) go to our website and view the competition question;

(b) select your answer to the competition question and the required number of entries;

(c) complete the checkout process and submit the online entry form; then

(d) complete the payment to receive your order confirmation.

3.6. All entries must be submitted in the English language. Entries in languages other than English will automatically be disqualified and no refund will be given.  Allowances for poor spelling will of course be made, but illegible entries will be excluded.

3.7. The Promoter will send confirmation that your entry has been received, and your allocated ticket number(s).

3.8. The Promoter will not accept responsibility for competition entries that are not completed, are lost, or are delayed regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, postal delays, systems, satellite, network, server, computer hardware or software failure of any kind.

3.9. By purchasing entries and submitting a competition entry, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions.

3.10. Under the Gambling Act 2005, the availability of a free entry deems the competition does not fall within the definition of a competition. Consequently, you may enter the competition for free by complying with the following conditions:

(a) send your entry on a postcard by post, first or second class, to the Promoter at the competition address at:

fourleaf c ltd
28 Lapstone Road
Millom
Cumbria
LA18 4BU

We do not allow entries inside envelopes, a standard UK-sized postcard is 148mm x 105mm which would be ideal, any card that would deem it undeliverable by the postal service e.g., too small or too large or carry any additional charges e.g., no stamp cannot be accepted.

(b) include with your entry:

(i) The competition you are entering as stated on the website.

(ii) your full name and date of birth;

(iii) your address;

(iv) a contact telephone number and email address registered on your account on our website; and

(v) your answer to the Competition Question.

(c) incomplete or illegible entries will be disqualified;

(d) you may submit free entries for any competition however each free entry must be submitted separately. Multiple entries in one envelope or one postcard will not be accepted and will be counted as one single entry;

(e) by entering the competition, you are confirming that you meet the criteria and accept these terms and conditions;

(f) your entry must be received by the Promoter before the Closing Date. Entries received post-Closing Date will not be accepted.

(g) the Promoter will not confess receipt of your entry nor confirm if your solution to the Competition Question is correct;

(h) if the number of paid and free entries reaches the competition limit before your free entry is received, your submission will not be accepted.

(i) Entrants must have created an account on the Website for the free entry to be processed. All details on the postcard MUST resemble the details on the account and phone and email must match to receive the order confirmation and ticket number. Postal entries in violation of this term cannot be processed.

4. Choosing a Winner

4.1. All Entrants who answer the Competition Question correctly will be placed into a draw and the winner will be chosen by Google random draw generator. The random draw will take place live on a social media platform as soon as reasonably possible and, in any event, within 7 days of the Closing Date (“Draw Date”).

4.2. All Entrants will have their names and ticket numbers put into a spreadsheet and/or readable page. This spreadsheet/page will be visible during the live draw. If you wish to have your name censored from the spreadsheet for the live draw, please contact suppport@fourleaf.live with reasonable time left before the prize draw takes place.  However, as part of the competition terms, all winners agree to be named live and on any media relating to winners that we may publish.  This does not override any data protection rights you may have of course and should any winner wish to make any changes or use their right to be forgotten please email suppport@fourleaf.live

For assistance with entries, please email us at suppport@fourleaf.live

 

5. Eligibility

5.1. The competitions are only open to all residents in the United Kingdom aged 18 years or over, excluding:

(a) employees of the Promoter;

(b) employees of agents or suppliers of the Promoter, who are professionally connected with the competition or its administration; or

(c) members of the immediate families or households of (a) and (b) above.

5.2. By entering the competition, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the competition. If you fail to provide the Promoter with any such proof or other information that they may require within a reasonable time, you may be disqualified from the competition.

5.3. The Promoter will not accept competition entries that are:

(a) automatically generated by computer; or

(b) incomplete.

5.4. The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition.

5.5. No refunds of the entry fee will be given in any event, including;

(a) if, following your entry into the competition, you subsequently find out that you are not eligible to enter the competition or claim the Prize;

(b) if, following your entry into the competition the eligibility criteria for entering the competition or claiming the Prize changes and you are no longer eligible; or

(c) if you are disqualified from the competition by the Promoter for any reason.

5.6. Entrants can enter each competition as many times as they wish until the maximum number of entries per user has been submitted and until the maximum number of entries for the competition has been received. Entrants submitting free entries must submit each entry separately. Bulk entries, if received, will not be accepted and will only be counted as one single entry. Entries may be limited if the maximum number of entries for the competition is reached.

5.7. An Entry will be declared void, or the Promoter may seek recovery of the Prize (without any refund provided) if the Entrant or Winner is found to have engaged in:

(a) any form of fraud (actual or apparent);

(b) fraudulent misrepresentation;

(c) fraudulent concealment;

(d) hacking or interference with the proper functioning of the website; or

(e) amending, or unauthorised use of, any of the code that constitutes the website.

6. The Prize

6.1. The prize for the competition is described on the Website (the “Prize”). Details of the Prize are, to the best of the Promoter’s knowledge, information, and belief, correct as of the Opening Date.

6.2. Prizes will not have a cash alternative.

6.3. Prizes are always new and as described, purchased from a reputable retail outlet and you will receive the prize in the same condition as any new product purchaser from a retailer.  Price advertised as value will be the retail price at the time of posting the competition.

6.4. The Prize may be supplied by a third-party supplier (the “Supplier”). Details of the Supplier (if any) will be provided on the Website.

6.5. The Promoter reserves the right to substitute the Prize for an alternative prize (“Prize”) in the following circumstances, however please be aware that we will pay any prize irrespective of the amount of tickets sold and the full amount of any cash prize:

(a) the Prize becomes unavailable due to damage, theft, fire or any event out of our control, all of the Promotor’s prizes are purchased prior to the prizes being offered with receipt in hand;

(b) other circumstances beyond the reasonable control of the Promoter make it necessary to do so;

6.6. The Prize is not negotiable or transferable.

7. Winners

7.1. The decision of the Promoter is final, and no correspondence or discussion will be entered into.

7.2. The Winner’s full name will be announced during the live draw. If you wish for your name to be censored on our spreadsheet or page during the live draw, please contact suppport@fourleaf.live with reasonable time left before the prize draw takes place.

7.3. The Promoter will contact the winner personally as soon as practicable after the Draw Date using the telephone number or email address provided with the competition entry. If the winner cannot be contacted, is not available, or has not claimed the Prize, within 14 days of the Draw Date the Promoter reserves the right to offer the Prize to another Entrant (“The Alternate Winner”) selected at random in the same method as before from the remaining correct entries received before the Closing Date. The Alternate Winner shall have 14 days from notification of their status by the Promoters to communicate their acceptance of the Prize. This process shall continue until a winner accepts the Prize.

7.4. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will publish the full name and county/town of residence of major prize winners on the Website.

7.5. If you object to any or all of your full name, county/town of residence, and winning entry being published or made available, please contact the Promoter at suppport@fourleaf.live before the Closing Date. In such circumstances, the Promoter must still provide the information to the Advertising Standards Authority on request.

8. Claiming the Prize

8.1. You must claim the Prize personally. The Prize may not be claimed by a third party on your behalf. Details of how the Prize will be delivered to you (or made available for collection) are published on the Website, or available on request.

8.2. If your details, including contact information, change at any time you should notify the Promoter as soon as reasonably possible. Notifications should be sent to the Promoter via email to suppport@fourleaf.live . Notifications must include details of the competition you have entered, your old details, and your new details. If your details change within 7 days of the Closing Date, the Promoter will use your old details if it needs to try to contact you.

8.3. The Promoter does not accept any responsibility and is not liable to pay any compensation if you are unable to or do not take up the Prize.

9. Storage

The Promoter can store the chosen Prize free of charge for up to 30 days after notifying the Winner, at the end of which the Prize will be delivered to the Winner. If the Prize needs to be stored by the Promoter for more than 30 days, then this shall be at the entire cost of the Winner where such cost will need to be paid by the Winner to the Promoter before the Winner receives the Prize.

10. Limitation of Liability

Insofar as is permitted by law, the Promoter, its agents, or distributors will not in any circumstances be responsible or liable to compensate the Winner or accept any liability for any loss, damage, personal injury, or death occurring as a result of taking up the Prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.

11. Data Protection and Publicity

11.1. If you are the Winner of the competition, you agree that the Promoter may use your name, image, and town or county of residence to announce the Winner of this competition. You further agree to participate in any reasonable publicity required by the Promoter.

11.2. If you do not wish to participate in any publicity, you must notify the Promoter before the Closing Date. This will not affect your chances of winning the Prize. If you do not agree to participate in any publicity about the competition, we may still provide your details to the Advertising Standards Authority and/or any law enforcement agencies and HMRC if requested to do so about money laundering or fraud. This is a legal requirement that we must comply with to prove that the competition has been properly administered and the Prize awarded.

11.3. If you are the Winner of the competition, you may be required to provide further personal information and proof of your identity to confirm your eligibility to claim the Prize and transfer ownership of the Prize to you. You consent to the use of your information in this way. You are entitled to request further details about how your personal information is being used. You may also withdraw your consent to your personal information being used in such a way but by doing so you may prevent the Prize being transferred to you. In such circumstances, you will be deemed to have withdrawn from the competition and forfeit the Prize. You will not be entitled to any refund of your entry fee. The Promoter reserves the right to offer the Prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.

11.4. Please note that under data protection laws you are entitled to request that the Promoter does not contact you and removes your details from its database. If you make such a request, you will be withdrawing from the competition as it will not be possible to contact you if you are the winner. You will not be entitled to any refund of any entry fee if you withdraw from the competition. If you do not wish any of your details to be used by the Promoter for promotional purposes, please email the Promoter at suppport@fourleaf.live before the Closing Date.

12. Your Account

12.1. You must keep your account password secure and secret at all times and take steps to prevent it from being used without your permission. You must (a) memorise your password and never tell it to anyone, (b) never write your password down (including on your computer or other electronic devices) or record it in a way that can be understood by someone else, (c) destroy any communications from the Promoter concerning your password as soon as you have read them, (d) avoid using a password that is easy to guess, (e) ensure that no-one else (apart from you) uses your account while you and/or your devices are logged on to the Website (including by logging on to your devices through a mobile, Wi-Fi or shared access connection they are using), (f) log off or exit from your account when not using it, and (g) keep your password or other access information secret.

12.2. Your password and login details are personal to you and should not be given to anyone else and/or used to provide shared access e.g. over a network. You must use a password that is unique to your account, and maintain good internet security.

12.3. You must contact the Promoter immediately if you believe, suspect, or know that anyone apart from you has used your account and/or given any instruction concerning it without your permission, or if you believe, suspect, or know someone else knows your password.

12.4. If you forget your password, you can reset it by following the instructions on the Website (as long as you can provide the relevant security information requested or required by the Promoter).

12.5. The Promoter shall not be responsible and/or liable for any and/or all consequences arising out of and/or relating to any and/or all breaches of this rule 12.5. by you. Furthermore, the Promoter shall not, in any event, be responsible and/or liable for any actions and/or inactions that you may take and/or consequences that you may suffer and/or incur as a result of using and/or in connection with the Website.

13. Unauthorised Use and Expiry of Your Debit Card

13.1. If your debit card is due to expire, the Promoter will use reasonable efforts to return the funds in your account to your debit card before midnight on the day it expires. If it is not able to do so, the Promoter will use reasonable efforts to alert you of this and you should, in these circumstances, contact the Promoter to arrange another appropriate way for the Promoter to return the funds to you.

14. General

14.1. The Promoter reserves the right to amend these terms and conditions from time to time. The latest version of these terms and conditions will be available on the Website.

14.2. If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the competition and any future competitions.

14.3. The Promoter reserves the right to hold, void, suspend, cancel, or amend the Prize competition where it becomes necessary to do so.

14.4. The Website may contain hyperlinks to websites operated by parties other than us. Such hyperlinks are provided for your reference and convenience only. We do not control such websites and are not responsible for their content and/or the privacy or other practices of such websites. It is up to you to take precautions to ensure that whatever links they select and/or software you download from such websites are free of viruses. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites, association, sponsorship, and/or partnership with their operators. You must not create a text hyperlink to the Website without our prior written consent.

14.5. These terms and conditions shall be governed by England and Wales law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

14.6. Under the Contracts (Rights of Third Parties) Act 1999 (as amended or re-enacted from time to time, and any subordinate legislation made under that act) or otherwise, a person who is not a party to these terms and conditions has no rights to enforce any provision of these terms and conditions.

14.7. If any provision (or part of a provision) of these terms and conditions is decided by a court of competent jurisdiction to be void and/or unenforceable, that decision will only affect the particular provision (or part of the provision), and will not, in itself, make the other provisions void or unenforceable.

14.8. You should print a copy of these terms and conditions and keep them for your records.